fb22 Terms and Conditions

1 General Provisions

fb22 (hereinafter referred to as the "Platform", "we" or "us") is an online gaming platform operated for gaming enthusiasts in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you ("User") and the fb22 platform.

By visiting the fb22 website, registering, or using any of its services, you will be considered to have fully agreed to these terms. If you disagree with any part of these terms, please refrain from using the platform.

These terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those documents are also considered an integral part of these terms.

2 Definitions

The following terms used in these conditions are defined below:

• "Account" — A user's registered profile on the fb22 platform.
• "Balance" — The total amount of funds held in your account (including bonus funds).
• "Bonus Funds" — Funds provided as part of a promotion that can be withdrawn subject to meeting specific conditions.
• "Wagering Requirement" — The obligation to place bets a specified number of times before a bonus can be withdrawn.
• "Deposit" — A transfer of funds into your fb22 account.
• "Withdrawal" — A transfer of funds from your fb22 account to your own payment method.
• "Services" — All gaming, betting, and related services provided through the fb22 platform.

3 Account Registration and Eligibility

The following conditions must be met to register an account on the fb22 platform:

• You must be at least 21 years of age.
• You must provide accurate and truthful information at the time of registration.
• Each individual may open only one account. If multiple accounts belonging to the same person are found, all accounts may be cancelled.
• The name, ID number, and mobile number provided at registration must be correct.
• fb22 may request a copy of an ID or other documents at any time for verification purposes. Failure to provide those documents within the specified time may result in the account being temporarily suspended.
• Registering with a fake identity or false information will result in the immediate cancellation of the account and the balance may be forfeited.

4 Account Security and Password

The security of your account is entirely your responsibility. Keep your login details confidential and do not share them with any third party.

• Allowing anyone else to log in to or use your account is prohibited.
• If you suspect unauthorized access to your account, notify the fb22 support team immediately.
• Attempting to operate multiple accounts from the same device or network may result in all associated accounts being suspended.
• fb22 will never ask for your password via email or chat — treat any such request as fraudulent.

5 Deposit and Withdrawal Rules

Payments on fb22 are processed through fully secure and encrypted channels. Accepted payment methods are: bKash, Nagad and Rocket.

Deposit Terms:

• The minimum deposit amount is ৳500.
• Deposits must be made only from a payment account registered in your name. Deposits through a third party are not accepted.
• If a technical issue occurs during a deposit, please wait some time for the balance to be added automatically and contact support if needed.

Withdrawal Terms:

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 5-30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawal requests may be delayed if verification has not been completed.
• Withdrawing before fulfilling an active bonus wagering requirement may result in the bonus being cancelled.
• Under anti-money laundering policies, fb22 reserves the right to carry out additional verification for unusual transactions.

6 Bonus and Promotion Terms

fb22 regularly offers various bonuses and promotional offers. These offers are available under specific conditions and bonuses may be cancelled if those conditions are not met.

Welcome Bonus:

• New users will receive a 200% bonus up to ৳15,000 on their first deposit.
• A 10x wagering requirement must be met to withdraw the bonus. That means you must place total bets equal to 10 times the bonus amount.
• Each user is eligible for the welcome bonus only once.

General Bonus Terms:

• Any bonus must be used within a specific validity period. Unused bonuses will be automatically cancelled after the period expires.
• Multiple bonuses cannot be active at the same time — the conditions of the previous bonus must be fulfilled before a new bonus can be activated.
• Winnings from bets placed with bonus balance count toward fulfilling the wagering requirement.
• fb22 reserves the right to modify or withdraw a bonus in special circumstances.
• If any activity in violation of bonus terms is detected, the bonus and associated winnings may be forfeited.

7 Gaming Rules

All gaming activities on the fb22 platform are conducted in a fair and transparent manner. Compliance with the following rules is mandatory:

• Each game has its own rules which can be viewed when the game is launched. Following those rules is required.
• Bets completed due to a bug or technical issue in the gaming software will be considered void and the bet amount will be refunded.
• If a game is left incomplete due to an internet disconnection, a decision will be made based on the system record.
• If any dispute arises over a game result, the logs stored in the fb22 system will be considered final evidence.
• For sports betting, final settlement will be completed only after the official result is announced.

8 Prohibited Activities

The following activities are strictly prohibited on the fb22 platform. Violations may result in account cancellation and balance forfeiture:

• Operating games through bots, automated software, scripts, or any other technical assistance.
• Repeatedly placing low-risk bets for the purpose of fulfilling bonus conditions ("bonus abuse").
• Claiming bonuses repeatedly through multiple accounts.
• Misusing bonuses through matched betting.
• Using the platform for money laundering or illegal purposes.
• Attempting to hack or gain unauthorized access to another user's account.
• Exploiting technical vulnerabilities of the platform.
• Threatening or abusive behavior toward fb22 staff or the support team.

9 Limitation of Liability

fb22 is committed to ensuring the highest quality of service, however fb22's liability is limited in the following circumstances:

• Losses caused by internet disconnection, technical faults, or third-party system failures.
• Losses resulting from the user's own negligence or breach of these terms.
• Unforeseen circumstances such as natural disasters, government directives, or other events beyond our control.
• Any matter related to third-party content or links on the fb22 website.

Gaming is inherently risky. Full responsibility for any gaming decision rests with the user. Funds lost are non-refundable.

10 Intellectual Property

All content on the fb22 platform — logos, designs, text, game interfaces, software, and other materials — is the intellectual property of fb22 or its associated licensees.

• Copying, reproducing, or distributing any content without the written permission of fb22 is prohibited.
• Use of the platform for personal and non-commercial purposes is permitted.
• Unauthorized use of the fb22 name, logo, or brand identity is strictly prohibited.

11 Account Suspension and Cancellation

fb22 reserves the right to temporarily suspend or permanently cancel any account without prior notice in the following circumstances:

• Breach of any clause of these terms.
• Providing false or incomplete information.
• Detection of suspicious or fraudulent activity.
• Access from a restricted region.
• Account remaining inactive for an extended period.

In the event of account cancellation, if the user has not breached any terms, the valid balance in the account will be returned.

Users may also close their own account at any time by contacting the support team.

12 Dispute Resolution

For any dispute or complaint, please contact the fb22 customer support team first. Our 24/7 live chat support is available in Bengali.

• After receiving a complaint, fb22 will investigate and communicate a decision within a reasonable time.
• The relevant balance may be temporarily held during the investigation period.
• If you have any objection to fb22's decision, a formal appeal can be submitted via email.
• For all disputes, fb22's system logs and records will be considered final evidence.

13 Privacy and Data Protection

fb22 is firmly committed to protecting your personal information. Full details on how your information is collected, stored, and used can be found in our Privacy Policy.

• fb22 does not sell your personal information to third parties.
• All data is secured through SSL encryption.
• Information may be required to be provided to authorities upon request due to legal obligations.

14 Contact & Support

If you have any questions about these terms and conditions or need assistance, please contact the fb22 support team: