fb22 Privacy Policy
Your personal information at fb22 is completely safe with us. Read this policy to learn in detail how we collect, store, and protect your data.
Introduction and Scope
fb22 is a safe and reliable platform for online gaming enthusiasts in Bangladesh. This Privacy Policy ("Policy") applies to fb22's website (fb22.cam) and all services associated with it.
By using our platform, you are considered to have fully accepted the terms described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.
fb22 reserves the right to change or amend this Privacy Policy at any time. When changes are made, the update date will be revised, and you may be notified of significant changes by email or through a notice within the platform. You are advised to review this page regularly.
Information We Collect
fb22 collects the following information to operate its services smoothly and to ensure the best experience for users:
2.1 Registration and Account Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Personal email address
- Password (stored in encrypted form — never readable in plain text)
- Bangladeshi mobile number
2.2 Identity Verification (KYC) Information
- National ID (NID) number or birth registration certificate
- Passport (where applicable)
- Proof of residence documents
2.3 Financial Transaction Information
- bKash, Nagad, or Rocket account details (only for processing transactions)
- Deposit and withdrawal history
- Transaction IDs and reference numbers
2.4 Usage and Technical Information
- IP address and device type
- Browser type and version
- Operating system information
- Site access times, session duration, and pages visited
- Information obtained from cookies and related tracking technologies
- Gaming and betting activity logs
Purpose of Data Use
fb22 uses collected information only for the following legitimate purposes:
- Creating and managing accounts and verifying user identity
- Processing financial transactions — deposits, withdrawals, and bonus payments
- Providing customer support and resolving complaints and issues
- Taking security measures to prevent fraud, money laundering, and illegal activities
- Meeting regulatory obligations and maintaining legal records
- Improving the platform and enhancing user experience
- Monitoring user behavior to ensure responsible gaming
- Providing promotional offers and personalized services (only with your consent)
Your information is never sold or used for third-party marketing purposes.
Data Sharing and Third Parties
fb22 may share information with third parties on a limited basis in specific circumstances. These cases are clearly described below:
4.1 Payment Processors
Only the information necessary for processing transactions is shared with payment service providers such as bKash, Nagad, and Rocket. These third parties operate under their own respective privacy policies.
4.2 Game Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming may receive limited technical data for game operation purposes. Sensitive personal identity information is not shared with them.
4.3 Legal Obligations
If disclosure of information is required by legal authorities or court order, the necessary information may be provided in such cases. Where possible, you will be notified in advance.
4.4 Fraud Prevention
The minimum necessary information may be shared with security partners when needed to prevent money laundering, fraud, or other illegal activities.
Data Security Measures
fb22 takes industry-standard technical and administrative measures to protect your personal and financial information:
- SSL Encryption: All data exchanged between users and our server on our website is transmitted securely through SSL/TLS encryption.
- Password Hashing: User passwords are stored using industry-standard hashing algorithms — they are never readable in plain text under any circumstances.
- Access Control: Staff are given access only to the data relevant to their own responsibilities.
- Security Audits: Our systems undergo regular security testing.
- Data Center Security: All data is stored in secure data centers with restricted unauthorized physical access.
Please note that no method on the internet is 100% secure. Even with the highest level of precautions, it is not possible to guarantee the absolute security of information.
Cookies and Tracking Technologies
fb22 uses cookies and related technologies to improve your browsing experience and maintain service quality. The different types of cookies are described below:
6.1 Essential Cookies
These cookies are essential for the core functionality of the platform — such as maintaining login sessions, storing security tokens, and similar functions. Disabling them may prevent you from using the platform's core services.
6.2 Functionality Cookies
These cookies are used to remember user preferences, language selection, and personalized site settings.
6.3 Analytics Cookies
These cookies are used to monitor and analyze site usage. This helps us improve the quality of our services. The information collected is generally processed in an anonymized form.
You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.
Data Retention Period
fb22 retains your information according to the following policy:
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, necessary information may be retained for a specified period for legal and regulatory reasons.
- Financial Transaction Records: Retained for an extended period as required by legal obligations.
- Cookie and Session Data: Generally retained for a short period, which varies depending on the type of cookie.
Once the retention period ends or when there is no legal obligation, information is securely deleted or anonymized.
Your Rights
As a user of fb22, you have the following rights over your own personal information:
- Right of Access: The right to request a copy of the information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
- Right to Object to Processing: The right to object to the use of your information for specific purposes.
- Right to Portability: The right to request your information in a structured digital format where applicable.
To exercise these rights, please contact us through the contact details below. We will respond to your request within a reasonable time.
Protection of Minors
fb22's services are for those aged 21 and above only. We do not knowingly collect information from anyone under 21. This is ensured through an age verification process at the time of registration.
If it comes to our attention that information from a minor has been collected unintentionally, the account will be closed immediately and steps will be taken to delete the information.
If a parent or legal guardian believes their child has created an account on our platform, please contact us immediately.
International Data Transfers
Some information may be sent to or stored on servers outside Bangladesh as required for the operation of our services. For such transfers, we ensure that:
- Third parties maintain appropriate data protection measures.
- Data transfers are made only for the purposes described in this policy.
- Applicable security standards are upheld.
By using fb22's platform, you consent to these international data transfers.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Email: [email protected]
Live Chat: Direct support in Bengali is available 24/7.
We generally aim to respond to requests within the next business day after receipt on working days.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.